Terms of service

These Terms and Conditions ("Terms") govern your use of the Wag Adventures website and any purchases made on the site. By using our website and making a purchase, you agree to be bound by these Terms. Please read them carefully.

1. General Information

Wag Adventures is a business that sells dog harnesses and related products. We reserve the right to modify or update these Terms at any time. All changes will be posted on this page with an updated 16 December 2024

2. Product Availability

All products are subject to availability. We reserve the right to limit quantities or discontinue products at our discretion.

3. Order Acceptance and Payment

When you place an order with us, you are making an offer to buy our products. We reserve the right to accept or reject any order for any reason. Orders are only confirmed once you receive an order confirmation email from us. Payments must be made in full at the time of order.

4. Pricing and Payment

Prices listed on our website are in Australian Dollars (AUD) and include taxes where applicable. We accept major credit cards and other payment methods as indicated on the checkout page. In the event of an error in pricing, we reserve the right to cancel the order and refund the payment.

5. Shipping and Delivery

We offer shipping to Australian addresses. Shipping costs are calculated at checkout based on your delivery address. Delivery times may vary depending on your location. Please see our Shipping & Returns Policy for more details.

6. Account Security

You are responsible for maintaining the confidentiality of your account and password. If you believe there has been unauthorised access to your account, please contact us immediately.

7. Returns and Refunds

Please refer to our Shipping & Returns Policy for details on our returns and refunds process.

8. Limitation of Liability

To the fullest extent permitted by law, Wag Adventures is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

9. Governing Law

These Terms and Conditions are governed by the laws of Australia. Any disputes will be resolved in the appropriate courts of Australia.

10. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Wag Adventures
Email: hello@wagadventures.com